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Email:
service@hobby-wing.com
RC Aircraft
Expert Multicopters(RTF/ARF)
Multicopters Frame
Mini Multicopters
FPV Aircraft RTF
For Beginner Helis
Mini 3D RC Helicopters
200-250 Size RC Helicopters
400-450 Size 3D Helicopters
500-800 Size 3D Helicotpers
RC Helicopter Frame
Hobby-Wing Assembled
Aerial Photography/FPV
Camera
Gopro & Accessories
Brushless Gimbal/Camera Mount
Brushless Gimbal Motors
Gimbal Related Parts
Monitor/Ground Station
OSD/GPS/Tracker
Video TX/RX System
Photographic Equipment
Multi Rotor Aircraft Parts
Landing Skid
Arris Spare Parts
Tarot Multicopter Parts
DJI Spare Parts
DJI Phantom Parts
XAircraft Spare Parts
Lotus Spare Parts
Ideafly Ifly-4s Spare Parts
Flight Controller/GPS
ESC for Multicopter
Motors for Multicopter
Propellers for Multicopter
Multicopter Compatible Parts
Carbon Fiber materials
RC Aircraft Spare Parts
Walkera Helicopter Parts
Align T-rex Helicopter Parts
Hubsan Aircraft Spare Parts
Tarot Helicopter Parts
Nineeagles Helicopter Parts
Aeolus Spare Parts
WLtoys Spare Parts
MCPX Parts (Tarot)
Esky Helicopter Parts
GSUN Spare Parts
Other Aircraft Parts
R/C Accessories
Tarot 3 Axis FBL System
Skookum Flybarless System
Align Flybarless System
Blades
Li-Po Battery
Battery Charger& Adapter
CNC Metal Upgrades
Engines
Brushless Motor
Brushless Speed Controls
Gyro
Servos
Radio Set
Flight Simulator
Training Kit
Fibre Glass Canopy
Tools and Others
Connectors&Wires
Screwdrivers
Measuring Tools
Soldering Tools
Swashplate Leveler
Blade Balancer
Gear Puller
Ball Link Plier
Battery Fixed Straps
Carry Bags
GPS Antenna Base
Transmitter Related
Screws
Bearing
Others
FPV Related
Carbon Fiber materials
Carbon fiber Pultruded tube
Carbon Fiber Rod
Carbon fiber sheets
Roll wrapped carbon fiber tube
Clearance
Older Version
Second-handed Products
ARRIS Multicopter
Walkera RC Helicopter
T-rex RC Helicopters
Tarot Multicopters
Tarot RC Helicopters
Nineeagles RC Helis
XAircraft Multi Rotor
DJI Multi Rotor
HobbyWing RC
Solution Graphics


Damage via Postal

If a shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know. If you have already accepted delivery and then find shipping damage, please contact us within 3 days after the item(s) arrived. Do not throw away any packing materials and take photos if possible. Once it is proved to be damage via postal, we will send you new item(s) or have your money back. We will afford the cost of resending.

Factory Defect

If the item(s) you wish to return is in-operable, it may be defective. We will accept merchandise for return that was purchased from Hobby-wing.com within 7 days of contact from the date you receive your package. The merchandise must be in new, unused condition, and in its original packaging. Please E-Mail ahead for return authorization to get a RMA number. Packages without a valid assigned RMA# clearly marked on the outside of the box will be refused to the carrier. All returns must be authorized by us via phone or email prior to sending items back.

We want to emphasize again that item(s) in return cases cannot be used and must remain in original packaging. Any form of assembly, painting or alteration of any material is considered to be used and non-returnable. If the item meets these requirements, please return it to us and the return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a factory defect, we will send you new item(s) or have your money back. We will afford the cost of resending. If it is found to be workable after we receive and test it, a refund, minus shipping cost and a 15% restocking fee will be issued.

If your item has been opened and you simply do not like the item(s), ordered the wrong item(s), or it just wasn't what you expected, a refund can be issued, minus shipping cost and a 15% restocking fee as we are no longer able to sell the product as new.

All RTF helicopters and electronic equipments are tested to make sure that they are working properly before we ship them to our customers. Please inspect the product when you receive the shipment, identify any issue and report to us BEFORE you try to use/fly it.

Please understand that R/C helicopters can crash if mistakenly used or you do not know how to fly. Any kind of crash or hard landing may cause damages. Hobby-wing will not be responsible for any damages caused by improper or wrong operations.

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