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service@hobby-wing.com
RC Aircraft
Expert Multicopters(RTF/ARF)
Multicopters Frame
Mini Multicopters
RC Helicopters RTF
Advanced Helicopters Combo
RC Helicopter Frame
Aerial Photography/FPV
Brushless Gimbal
Brushless Gimbal Motors
Gimbal Related Parts
Monitor/Ground Station
OSD/Tracker
FPV Antennas
Video TX/RX System
FPV Cable/Connectors
FPV Accessories
Camera
Gopro & Accessories
FPV Equipment
Multi Rotor Aircraft Parts
Landing Skid & Parts
Flight Controller/GPS
ESC for Multicopter
Motors for Multicopter
Propellers for Multicopter
Multicopter Related Parts
Carbon Fiber materials
Replacement Parts
RC Helicopter Parts
Flybarless System
Blades
Engines
CNC Metal Upgrades
Brushless Motor
Brushless Speed Controls
Gyro
Servos
Training Kit
Replacement Parts
R/C Accessories
Li-Po Battery
Battery Charger& Adapter
Radio Set
Flight Simulator
Tools and Hardware
Carbon Fiber materials
Carbon fiber sheets
Roll wrapped carbon fiber tube
Carbon fiber Pultruded tube
Carbon Fiber Rod
ARRIS Multicopter
Walkera RC Helicopter
T-rex RC Helicopters
Tarot Multicopters
Tarot RC Helicopters
XAircraft Multi Rotor
DJI Multi Rotor
HobbyWing RC
Solution Graphics
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Information Collection and Use
Hobby-wing.com the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. Hobby-wing.com collects information from our users at several different points on our website in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card. Hobby-wing.com also requires you to submit a user name and password of your choice for future access to your information. Your user name and password is to remain confidential and you should not share this information with anyone.

Order
Most of the information collected in the registration process will be used to process orders. In the order process, a user must provide additional financial information such as credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill customer' s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See Security paragraph for more details on security measures and procedures.

Cookies
With respect to cookies, we use cookies to customize Web page content based on visitors' browser type or other information that the visitor sends. If a user rejects the cookie, they may still use our site, however you will be unable to use our shopping cart to purchase items online. This is because cookies are used by the shopping cart to retain information necessary to process your order. If you disable cookies, we will not be able to accept your order online. We do not share any information with any third party sites. Cookies are used strictly for the purpose of enhancing your personal experience with our site. When you close your browser, the cookies will be terminated.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We do not distribute or share IP information with any third parties.

Sharing
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Hobby-wing.com is a California Corporation and shall abide by all federal and state laws. Hobby-wing.com shall disclose any personally identifiable information when required to by law.

Links
This web site contains links to other sites. Please be aware Hobby-wing.comis not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Rating Products and Reviews
Hobby-wing.com provides a product-rating feature that allows customers to rate the quality of the product. Our review system also allows for customers to leave written comments to further elaborate their experience with the product. All ratings and review comments are pre-screened by a moderator before posting to the site. The moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain.
All posted rating information and review comments are viewable to all customers browsing the Hobby-wing.com site. This information is exclusive to the Hobby-wing.com site and is not sent to any third party sites. Hobby-wing.com is not responsible for the comments or actions of customers based on the information posted on the site.

128-Bit SSL
Hobby-wing.com' website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128bit encryption by Geotrust. To learn more about SSL, follow this link www.geotrust.com.

Special Offers
If you choose to receive special offers, Hobby-wing.com may send you such pertinent information. Our special offers are sent only to customers who grant Hobby-wing.com permission to send such information. Hobby-wing.com does not share your information with third parties and does not solicit outside parties to send special offers on our behalf.
Out of respect for the privacy of our users we present the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by un-checking the appropriate field. Furthermore, all special offers are sent via e-mail and have a "remove link" if you wish to no longer receive special offers and news. Otherwise, customers may occasionally receive information on products, services, special deals or news. Please see our choice and opt-out below for further details of how to be removed from our mailing list.

Correction/Updating/Reviewing Personal Information
Customers may change or review their recorded account information such as address or e-mail thought our website at or by going to the home page at www.Hobby-wing.com and clicking on the "my account" button. You must have your username and password in order to access your account.

Choice/Opt-out
Hobby-wing.com does not use customer's information for contact other than Hobby-wing.com pertinent business. Hobby-wing.com does not share our customer's personal information with any outside parties. However, for customers who wish to opt-out or be removed from Hobby-wing.com special offers and related news, Hobby-wing.com provides several methods to accomplish this request. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by un-checking the permission to send field when processing their order. They may also send us email to service@Hobby-wing.com with a request to be removed. Finally, they may also use the link provided with all communications to automatically unsubscribe.


Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.


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