Information Collection and Use
Hobby-wing.com the sole owner of the information collected on this site.
We will not sell, share, or rent this information to any outside parties,
except as outlined in this policy. Hobby-wing.com collects information
from our users at several different points on our website in order to
process orders and better serve you with pertinent information. Information
collected includes name, shipping address, billing address, telephone
numbers, e-mail address, and payment information such as credit card.
Hobby-wing.com also requires you to submit a user name and password
of your choice for future access to your information. Your user name and
password is to remain confidential and you should not share this information
Most of the information collected in the registration process will be
used to process orders. In the order process, a user must provide additional
financial information such as credit card number, expiration date, money
order, wire transfer or check information. This information is used for
billing purposes and to fulfill customer' s orders. If we have trouble
processing an order, this contact information is used to get in touch
with the user. We do not share your personal and financial information
with any third parties. The only exception is when processing your credit
card information with the merchant bank for authorization and approval.
This process is protected by an enhanced security system. See Security
paragraph for more details on security measures and procedures.
based on visitors' browser type or other information that the visitor
sends. If a user rejects the cookie, they may still use our site, however
you will be unable to use our shopping cart to purchase items online.
necessary to process your order. If you disable cookies, we will not be
able to accept your order online. We do not share any information with
any third party sites. Cookies are used strictly for the purpose of enhancing
your personal experience with our site. When you close your browser, the
cookies will be terminated.
We use IP addresses to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information. We
do not distribute or share IP information with any third parties.
We use outside shipping companies to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
Hobby-wing.com is a California Corporation and shall abide by all federal
and state laws. Hobby-wing.com shall disclose any personally identifiable
information when required to by law.
This web site contains links to other sites. Please be aware Hobby-wing.comis
not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected
by this Web site.
Rating Products and Reviews
Hobby-wing.com provides a product-rating feature that allows customers to
rate the quality of the product. Our review system also allows for customers
to leave written comments to further elaborate their experience with the
product. All ratings and review comments are pre-screened by a moderator
before posting to the site. The moderator may choose to disregard or eliminate
comments that do not meet the guidelines. Guidelines include that all
comments are truthful and non-offensive. Guidelines do not permit the
posting of personal information or information for the purpose of personal
All posted rating information and review comments are viewable to all
customers browsing the Hobby-wing.com site. This information is exclusive
to the Hobby-wing.com site and is not sent to any third party sites.
Hobby-wing.com is not responsible for the comments or actions of customers
based on the information posted on the site.
Hobby-wing.com' website takes every precaution to protect our users' information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number), that information is encrypted and is protected
with the best encryption software in the industry - SSL. Our SSL technology
is the most advanced 128bit encryption by Geotrust. To learn more about
SSL, follow this link www.geotrust.com.
If you choose to receive special offers, Hobby-wing.com may send you such
pertinent information. Our special offers are sent only to customers who
grant Hobby-wing.com permission to send such information. Hobby-wing.com does
not share your information with third parties and does not solicit outside
parties to send special offers on our behalf.
Out of respect for the privacy of our users we present the option to not
receive these types of communications. At the time of your order, you
may opt to not receive special offers and news by un-checking the appropriate
field. Furthermore, all special offers are sent via e-mail and have a
"remove link" if you wish to no longer receive special offers
and news. Otherwise, customers may occasionally receive information on
products, services, special deals or news. Please see our choice and opt-out
below for further details of how to be removed from our mailing list.
Correction/Updating/Reviewing Personal Information
Customers may change or review their recorded account information such
as address or e-mail thought our website at or by going to the home page
at www.Hobby-wing.com and clicking on the "my account" button.
You must have your username and password in order to access your account.
Hobby-wing.com does not use customer's information for contact other than
Hobby-wing.com pertinent business. Hobby-wing.com does not share our
customer's personal information with any outside parties. However, for
customers who wish to opt-out or be removed from Hobby-wing.com special
offers and related news, Hobby-wing.com provides several methods to
accomplish this request. Users who no longer wish to receive our newsletter
or promotional materials may opt-out of receiving these communications
by un-checking the permission to send field when processing their order.
They may also send us email to service@Hobby-wing.com with a request
to be removed. Finally, they may also use the link provided with all communications
to automatically unsubscribe.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.